About My Account

Running a business is hard work, but managing your Spectrum Business services shouldn't be. My Account puts you in control with a full suite of account management tools. You'll save time and effort when you use My Account.

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New Customer

Get information to take advantage of your new services.

 


 

My Account Access | Account Management

Billing

View your statement at a glance including your previous statement balance, last payment amount, remaining balance, and current charges. Plus, you can view up to 6 months of past statements.

You can make a one-time payment or set up recurring auto-payments. Go green by setting up paperless bill statements.

 


 

My Account Access | Account Management

Services

You and your employees will be able to manage your Spectrum Business Voice features--such as Custom Caller ID, Call Forwarding, Voicemail and more--anytime using the online Voice Manager portal. Administrators can also manage a variety of features such as Auto Attendant, Hunt Groups (rollover) and Account Codes, as well as view phone usage.

Learn how to optimize your phone service with Voice Manager by watching our tutorial video.

The Trunk Services Portal provides your business real-time control over your trunk service, from any Internet connection. Simplify your expense management with online account detail and analysis reports at multiple levels, e.g., call type, lead number of a trunk group.

 


 

My Account Access | Account Management

Support

Access the support you need for your services. View FAQs, browse user guides, view scheduled appointments and more.

Need to contact us? Submit issues using our online forms for equipment help or billing.