Decoded: VoIP

Analog may have become antiquated in yet another device

December 2014

VoIP stands for voice over internet protocol. It is the technology that enables telephone calls to be made over the Internet, rather than through traditional phone lines. Businesses using VoIP are required to have broadband Internet access (cable or DSL).

By plugging any standard telephone into an analog telephone adapter (ATA) you can take a standard analog telephone signal and turn it into a digital signal. VoIP telephone calls can also be made directly from a computer using software and a headset.

How It Can Help Small Businesses

VoIP business phone systems offer advanced features similar to traditional landlines including, call forwarding, voice mail to e-mail, and multi-device access (desk phones or mobile devices). VoIP phone infrastructures typically are customizable to provide as many or as few features as your business needs. To realize any of these benefits, a business must have reliable Internet service with sufficient bandwidth. A business's Internet connection can affect both how calls sound and whether users can make calls at all.





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