Do You Have a Disaster Recovery Plan?

September 2015


September is National Preparedness Month, which is a perfect time to pause and consider the ramifications a disaster can have on a business.

According to the Federal Emergency Management Agency (FEMA), more than 40% of businesses do not reopen after a disaster1. Of those that reopen, only 29% are still operating two years later.

Disasters aren’t just hurricanes or earthquakes. Fires, floods, even IT hackers can take down your business. A disaster is anything that makes it impossible for you, your employees or your customers to come to your place of business or access vital information. To avoid becoming part of the failure rate statistic, it is crucial to think through how your business will operate immediately following a disaster.

Taking Time to Put It All Online

A key factor in maintaining business continuity during a disaster is the ability to access important information and maintain communication with employees, customers and vendors. In addition to making sure you have battery-powered backup and devices, it’s important to take advantage of cloud technology to keep things moving. Cloud technology includes any program you can access online, such as customer relationship management (CRM) platforms, document storage or project management tools. Not only will you and your employees be able to access vital company information from any device with Internet capabilities, but your data is physically safe from disaster.

Preparedness Is a Team Effort

Evaluating your business’ level of preparedness is not a one-person task. There is not one clear-cut way to ensure continuity, so having your employees provide their input and expertise into the plan is invaluable to the planning process. Employees may hold some of the details of internal processes or customer information that you do not know.

Putting the Plan in Place

At Time Warner Cable Business Class, we work to support our customers’ recovery plans. We have partnerships with emergency operations centers in 29 states around the country. The U.S. Chamber of Commerce Foundation Corporate Citizenship Center included us in their report, “Changing the Game: How Business Innovations Reduce the Impact of Disasters.”*

For the most up-to-date weather alerts to keep you aware of potential severe weather threats, Time Warner Cable Business Class offers The Weather Channel as part of our TV packages. You can also subscribe to the weather alert service and be notified by email or text message when there are severe alerts in your area.

For more information on preparing your business for recovery after a disaster and for details on the process of continuity planning, there are several organizations that can help, including and the U.S. Small Business Administration.


* We will link to the “Changing the Game” article on our website
 1 - Source:Dexmedia, 2013

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