Fast, Reliable Triple Play Solution Powers a High-Performance Business “Ride” for Laidlaw’s Harley-Davidson

October 2014

Founded in 1958, Laidlaw’s Harley-Davidson dealership has seen dramatic changes in how business is done and what it takes to maintain its success. Facing new economic pressures—including a 50% downsizing—and the need to align with the Harley-Davidson Motor Company’s new Internet-based business practices, Laidlaw’s turned to Time Warner Cable Business Class (TWCBC) for better technology and found a better technology partner as well.

 

 

 

 

Responding to new business realities

TWCBC’s fast, reliable triple play solution delivers more flexible and higher-quality Internet phone and television service options. Laidlaw’s sales, financing and administrative employees have a seamless interface with the Internet portal they must now use to access the Motor Company’s online business processes.

Despite downsizing, the TWCBC solution enables Laidlaw’s to sustain productivity. The highly reliable connectivity of the TWCBC solution is critical in avoiding costly sales and financing downtime while giving the staff more time—and tools—for improving the customer experience.

 

Laidlaw’s Harley-Davidson is a TWCBC customer since 2012.

 

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For more information about Time Warner Cable Business Class products and solutions, connect with a local Account Executive. Call 1-855-872-7156.