Time Warner Cable Business Class Carrier Serviceability Portal Simplifies Discovering Connected Locations

September 28, 2015 | New York


Time Warner Cable Business Class (TWCBC) today announced a new online tool that will make it easier for carrier customers to discover TWCBC-connected locations.

The Carrier Serviceability Portal enables service providers to search nearly 1 million on-net and near-net TWCBC-wired buildings. The service provider simply enters the address of a business location and within seconds the portal will respond with serviceability information, including fiber- or DOCSIS-availability in equipped buildings.

“This tool enables carrier customers to understand our network availability in a building for both our fiber- and DOCSIS-based services,” said Marc Dyman, Vice President, Carrier Services. “The portal allows customers to easily determine service availability at a single location or submit a bulk request. This eliminates the need for manual intervention.”

Today, TWCBC has a 150,000-fiber-route-mile network infrastructure that serves 31 major metro areas nationwide with more than 43,000 multi-tenant, fiber-lit buildings, nearly 1 million DOCSIS-equipped buildings and connectivity into 64 data centers across the nation.

TWCBC’s Carrier Services line of business seamlessly extends service providers’ U.S. networks with Carrier E-Access, Transport, Wholesale IP, Wholesale Business Internet and Cell Tower Backhaul. The company is an industry-leading communications provider offering coverage and capacity to support growing bandwidth demands. Earlier this year, TWCBC announced enhancements to its Carrier Services Ethernet solutions with updates to Carrier E-Access and E-Transport offerings. In 2014, TWCBC became the first North American service provider to achieve certifications for all eight Metro Ethernet Forum CE2.0 Services.

TWCBC Carrier executives will be attending the upcoming Capacity North America event, September 30 – October 1, 2015, in Toronto.

About Time Warner Cable Business Services

Time Warner Cable Business Services, a division of Time Warner Cable, offers a full complement of business communications tools to small, medium and enterprise-sized companies under its Time Warner Cable Business Class brand. Its Internet, voice, television, network and cloud services are enhanced by award-winning customer service and local support teams. Through its NaviSite subsidiary, Time Warner Cable Business Services also offers scalable managed services, including application services, enterprise hosting, and managed cloud services primarily in the U.S. and U.K.  Time Warner Cable Business Services, founded in 1998, serves more than 675,000 business customers throughout Time Warner Cable's service areas. For more information, visit http://business.twc.com

Media Contact: 
Travis Reynolds
(330) 572-4020