Time Warner Cable Business Class Offering Expedited Services to Help Lower Manhattan Businesses Recover From Hurricane Sandy

December 2012 | New York City, NY

Time Warner Cable Business Class (TWCBC), a division of Time Warner Cable, is offering expedited installation services to Lower Manhattan businesses to help them recover from Hurricane Sandy by providing essential phone, Internet, TV, cloud and network services.

TWCBC’s infrastructure in Lower Manhattan, due to its composition of both its traditional hybrid-fiber coaxial network and in some areas, 100-percent fiber optic network, suffered minimal damage from the storm’s floods. The company began providing communications services to the downtown business community in 1998 and today serves thousands of businesses within the area.

TWCBC’s teams were on the ground immediately following Sandy, working with the management of affected buildings and began to offer expedited services soon after power was restored to Lower Manhattan. The company was able to perform maintenance work on its subterranean network.

“Business communications tools like phone and high-speed Internet are the lifeblood of any business or organization,” said Ken Fitzpatrick, President of Time Warner Cable Business Class, East Region. “As a New York City-based company, we understand the importance of downtown to the city’s economy and are committed to help affected businesses recover from Hurricane Sandy. Through our expedited installation services, we hope to help as many businesses as possible become connected to their clients and the world.”

Steven Spinola, President of the Real Estate Board of New York, said, “The Real Estate Board of New York, which represents many of the city’s largest property owners, commends Time Warner Cable Business Class for working so diligently to help Lower Manhattan businesses get back to work. Like our members who have been working virtually around the clock trying to get their properties fully operational again, Time Warner Cable Business Class recognizes how important it is for our city’s economy that we do our best to restore vital services in these major commercial buildings.”

CSA Group, an international architectural and engineering firm, was displaced from its Lower Manhattan offices at 17 Battery Place and relocated to 40 Wall Street. Norm Hinsey, Program Manager at CSA Group, said, “The Time Warner Cable Business Class team came through for CSA Group when we were relocating to a temporary office after being displaced by Sandy. Once the process kicked-in to get us connected, TWC was on top of it and got the job done and, just as importantly, kept the communication flowing between our IT staff and their crew before, during and after we were connected.”

In addition to this Lower Manhattan initiative, TWCBC is also currently participating in Mayor Bloomberg’s ConnectNYC competition that is encouraging commercial and industrial businesses to become connected to the city’s growing fiber infrastructure. TWCBC is providing more than $10 million of the program’s $12 million cost, which provides awards to individual businesses to help them become connected to fiber and take advantage of its superior speeds. 

Time Warner Cable Business Class’s local service area includes Manhattan, Queens, Staten Island and western Brooklyn, Mt. Vernon, NY, as well as Bergen and Hudson Counties in New Jersey.

About Time Warner Cable Business Class

Time Warner Cable Business Class, a division of Time Warner Cable (NYSE: TWC), offers a full complement of business communications tools to small-and medium-sized businesses and enterprise-sized companies. Its phone, Internet, Ethernet, cable TV and security solutions are enhanced by award-winning customer service and local support teams. Time Warner Cable Business Class was founded in 1998, offering high-speed Internet to small businesses. Today, it serves approximately 450,000 business customers throughout Time Warner Cable’s markets. For more information, please visit http://www.twcbc.com.