Time Warner Cable Business Class Expands Phone Feature Options
May 2014 | New York, NY
Time Warner Cable Business Class (TWCBC) today announced new features for its Business Class Phone (BCP), a smart, reliable voice solution that helps keeps businesses connected and productive wherever they are. With Business Class Phone, businesses can benefit from a choice of unlimited local and national calling plans, and more than 30 features, including a new “mobility” package, without the need to invest in new equipment or change existing telephone numbers.
“With the latest enhancements to Time Warner Cable Business Class Phone, customers are reaping the benefits of technology that gives them the freedom of being accessible from any phone or mobile device -- whether they’re in the office, at another location, or on the road. Customers remain productive as they configure their calls to meet the needs of their business and enjoy anytime access to their portal,” said Greg King, senior vice president and chief product and strategy officer for Time Warner Cable Business Class. “Time Warner Cable Business Class continues to invest in advanced technology and bring world class products to our customers.”
TWC Business Class Phone features:
Voice Manager: Update calling features in real time to support business needs with our free Business Class Voice Manager portal and downloadable application. The web-based portal enables customers to manage features whenever desired, anywhere internet connection is available.
Mobility Package: Designed for the multi-tasking professional, the optional Mobility Package includes simultaneous ring, sequential ring, office anywhere, and personal attendant, which allows the user to be reached by customers and business associates, regardless of location.
Premium Features: Optional premium phone upgrade features include; Business Groups, Auto Attendant, and group shared mailboxes that can be added for a nominal monthly rate to further customize customer systems.
“Time Warner Cable Business Class Phone features will allow W&W Concept to greatly improve our customer service. Our representatives can remain connected to the office, using the mobility package, as they travel to address our customer’s needs,” said Mitchell Rudnick, president of sales for W&W Concept, Inc. “The ability to manage our phone features using Voice Manager has enhanced our responsiveness and productivity, without the need to invest in expensive equipment or additional labor costs. Our customers have surely benefited from our ability to redirect these funds to improved products and services.”
For more information about Time Warner Cable Business Class Phone visit business.twc.com or call 1-866-TWC-4BIZ.
About Time Warner Cable Business Services
Time Warner Cable Business Services, a division of Time Warner Cable, offers a full complement of business communications tools to small, medium and enterprise-sized companies under its Time Warner Cable Business Class brand. Its Internet, voice, television, network and cloud services are enhanced by award-winning customer service and local support teams. Through its NaviSite subsidiary, Time Warner Cable Business Services also offers scalable managed services, including application services, enterprise hosting, and managed cloud services primarily in the U.S. and U.K. Time Warner Cable Business Services, founded in 1998, serves approximately 625,000 business customers throughout Time Warner Cable's service areas. For more information, visit http://business.twc.com.