Voice Manager

Manage Business Phone Services

Features and Benefits of Voice Manager

  • The Call Scheduler feature lets you configure how you route and forward calls by time of day/day of week – whether you’re in the office or away.

  • Easy User Management – Quickly and easily add, manage or delete users and enable features for users or select a user and manage feature configurations for them


The ability to always answer incoming calls is essential to communicating with customers and vendors. Our free Voice Manager web portal empowers you to manage your Business Class Phone service from anywhere without calling Customer Service to update options. 

Easily add, remove and configure 30+ features and options – such as Auto Attendant, Hunt Groups, Call Forwarding and many more – on any phone line on your account. Set up Account Codes so you can charge calls to projects, departments or particular clients. You control and customize your phone service online as your business needs require – whether or not you are in the office – with the changes taking effect instantly.

What’s more, your employees can also benefit from Voice Manager by being able to control features such as Call Forwarding and Mobility on their individual lines, which helps them manage incoming calls more effectively and access voicemail when out of the office, adding to increased productivity.

The Voice Manager Administrator and User Guide

The Voice Manager Administrator How To Video

Voice Manager overview


Customize your Voice solution with these services

New York residents: 26.3% of the charge for your BCP Unlimited phone service is attributable to interstate or international telecommunications service and is excluded from New York sales tax.

Kentucky residents: For purposes of calculating the amount of Kentucky Utility Gross Receipts Tax (“School Tax”), 26.3% of the charge for the phone service is attributable to interstate activity and is excluded from KY School Tax.