Hotel Brands Inspire Loyalty, Raise Revenue With Advanced Connectivity

   

Creating a top-notch guest experience is a primary goal for hospitality providers, large and small. Travelers are seeking the same ease of connectivity they have at home—anywhere and on any device. Reliable WiFi access is the most valued hotel amenity among U.S. travelers, according to Hotels.com.

For hotel owners, delivering high-quality connectivity can help boost occupancy and guest satisfaction—and ultimately revenue. The Cornell Center for Hospitality Research recently found that scoring a 1-point increase on Travelocity's 5-point rating scale allows a hotel to raise its room price by 11 percent. And a 2015 Lodging Technology Study indicates that hotels are investing in technology as a top priority. 

Time Warner Cable Business Class offers a superior product and has met our budget needs.
— Michael Martino, General Manager, Sheraton Imperial Hotel and Convention Center, Durham, N.C.

Partnering with a provider that has advanced connectivity—and understands brand requirements—is a smart strategy. Time Warner Cable Business Class offers hospitality providers budget-friendly Dedicated Internet Access (DIA), Managed WiFi, Ethernet, HDTV, Cloud, and Voice services. Competitive service level agreements, 24/7 network monitoring, and local, dedicated support ensure hotel operators are ready when faced with the unexpected.

Hotel Guest Experience & Guest Satisfaction


Full Case Study:
 Sheraton Imperial Hotel

 

   

Hoteliers Benefit By Providing Outstanding Guest Experience 

Increased Guest Satisfaction

Provide the fast, reliable, fiber-rich connectivity that can help drive higher occupancy, revenue, and guest satisfaction and loyalty with our advanced connectivity solutions.

Easily Scalable Bandwidth

Effortlessly meet high bandwidth demands of special events and conferences. Add bandwidth on demand for scheduled time periods, and then return service to standard levels as needed.

“Just Like Home” HDTV Experience

HDTV packages feature top channels and the programming guests expect. Our solutions accommodate your unique infrastructure and business requirements.

Simplified Managed WiFi

Simplify guest and conference WiFi management and expedite service deployment with secure, efficient Managed WiFi services.

Budget-Friendly Service Bundles

Simplify, bundle, and save with a single provider for Internet, Voice, Television, Network and Cloud Services. Solutions are tailored to your needs, and provide maximum value for your budget.

Service Level Agreements and Monitoring

Protect your technology investment with service level agreements (SLAs) and 24/7 proactive monitoring. Ensure continuous network review and fast response to network events.

   

   

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