This retail and e-commerce business depends on fast Internet and reliable Phone service to manage online orders and stay in touch with customers.

Brent Ridge and Josh Kilmer-Purcell | Beekman 1802 | Customer since 2010


This retail and e-commerce business depends on fast Internet and reliable Phone service to manage online orders and stay in touch with customers.

Brent Ridge and Josh Kilmer-Purcell | Beekman 1802 | Customer since 2010

What started as a countryside retreat for two city dwellers quickly transformed into a globally recognized lifestyle brand. Josh Kilmer-Purcell and Brent Ridge are the creators of Beekman 1802, a thriving e-commerce business and mercantile in Sharon Springs, NY.

Using milk from their goat farm, these resourceful small business owners began crafting soap, cheese and other goods in 2007. Before they knew it, the Beekman 1802 farm began to grow “beyond its fences” to include not only collaboration with dozens of local artisans, but also partnerships with major retailers.

In order for us to compete against the big e-tailers, we needed the fastest there was.
– Josh Kilmer-Purcell

For Josh and Brent, choosing Time Warner Cable Business Class to power their rapidly growing business was a “no-brainer.” With 80 percent of their business coming from e-commerce sales, having a reliable technology partner helped Beekman 1802 overcome the challenges of running a global business from a rural location.

The best advantage of Time Warner Cable Business Class is the speed. In a rural area, you can’t just mosey along. You have to be as fast as a business in New York City.
– Josh Kilmer-Purcell

Fast-forward to 2015, less than a year after Josh and Brent first starred in our Time Warner Cable Business Class “By the Numbers” commercial, and the sales at Beekman 1802 have continued to increase exponentially. They continue to rely on High-Speed Internet and reliable phone service from Time Warner Cable Business Class to manage the increased demand. Josh and Brent also credit a large part of their success to their personal approach to customer interaction through social media, to which they always stay connected—even outside of traditional business hours.

 

We let the growth of our company speak for our successful partnership with Time Warner Cable Business Class.
– Brent Ridge

During last year’s bustling holiday season, Beekman 1802 added two additional Business Class Phone lines to manage the greater call volume and even took advantage of special calling features to ensure that every customer could speak to a live person. Thanks to their enduring partnership with Time Warner Cable Business Class, Beekman 1802 is hoping for another record-breaking year.

Additional Information

Related Links
Related Customer Stories

Boothbay Craft Brewery

Boothbay - ME

Win and Lori Mitchell

Customer Since 2009

 

Robo 3D

San Diego - CA

Braydon Moreno and Coby Kabili

Customer Since 2013

 

So-Cal Tacos

Grapevine - TX

Scott Wooley

Customer Since 2013

 
 
Visit Our TWCBC Twitter Page

We're constantly inspired by our small business customers and their aspirations.

More Customer Stories

Products and Specials