Whether it’s the refined quality of her print products or the “can-do” spirit of her all-female staff, owner Joanna Puritz has high standards for every facet of her printing and design business. After her last service provider did not meet her expectations, Puritz turned to Time Warner Cable Business Class. “Reliability is so important because we are a very personalized business,” Puritz says.
PrintWorks relies on high-speed Internet to manage the large files they receive and send daily, such as logos, artwork and other high-resolution images. Dependable phone service allows the PrintWorks staff to stay in touch with clients through every step of the design and print process – from initial price quote to final delivery. “The speed that Time Warner Cable has given us – the clarity and the consistency of the phones working all the time – has made our business much more productive,” says Puritz. The partnership with Time Warner Cable Business Class has been easy, Puritz said, from the initial installation process when they switched to the proactive phone calls from her account representative to ensure services are running smoothly.
Faster Internet changed our ability to serve our clients. – Joanna Puritz, PrintWorks, Wilmington, NC
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