With a bundled Internet and Phone solution, this design firm seamlessly transfers large files and stays in touch with clients.

Fabi Preslar | SPARK Publications | Customer since 2009


With a bundled Internet and Phone solution, this design firm seamlessly transfers large files and stays in touch with clients.

Fabi Preslar | SPARK Publications | Customer since 2009

Around 3:30 p.m. on any given day at SPARK Publications, you might find owner Fabi Preslar and her staff of “SPARKlers” having a dance party break in the office. Those “silly” moments inspire her staff to continue their expression of creativity in their work, which is critical for an award-winning graphic design firm that specializes in custom publications. In a single year, Preslar estimates that she and her staff design some 5,400 original pages across 76 custom publications.

“Having a team that really enjoys coming in each day and being able to fuel their own creativity through client projects is pretty much more than a dream come true,” Preslar says.

Web Site Design Firm | Web Design Firm | SPARK Publications

SPARK Publications works with clients all over the world, with some local in Charlotte, North Carolina, and others based as far as Hawaii and England. As her business continued to grow, Preslar turned to Time Warner Cable Business Class when the time came to move into a larger office. Advanced connectivity solutions keep SPARK Publications reliably connected to clients worldwide so that Preslar and her team are free to focus their energy on igniting the firm’s creative spark into a flame.

Preslar depends on Business Internet to efficiently manage a substantial amount of uploads and downloads. Each day, SPARK Publications connects with clients and vendors through email, their online proofing portal and through high-bandwidth applications like video conferencing. Each night, they depend on their reliable high-speed Internet connection to back up anywhere from six to ten Gigabytes worth of data. All the while, their three Business Class phone lines allow them to answer calls from new and prospective clients with crystal clear Voice service – even on international calls.

“Having Time Warner Cable Business Class actually saves us so much time and thought,” Preslar says. “When I don’t have to think about something and it just magically happens…it’s one of those gifts that you take for granted on a daily basis.”

A building powered by Time Warner Cable Business Class was a requirement in the search for a new office space, says Preslar, who experienced slower Internet speeds and service interruptions with another provider in a previous location. Setting up telecommunications in their new office was a seamless process with the help of their local, dedicated Account Manager, who also provided guidance in choosing the right customizable services for their needs. As a bonus, their services are bundled for cost-effectiveness and added convenience, allowing Preslar to focus on the creative side of the business. “It was a wonderful moment to realize that our favorite services through Time Warner Cable Business Class were actually more affordable for much more reliability.”

It was a wonderful moment to realize that our favorite services through Time Warner Cable Business Class were actually more affordable for much more reliability.
– Fabi Preslar, SPARK Publications, Charlotte, NC

Additional Information

Related Links
Related Customer Stories

Beekman 1802

Sharon Springs - NY

Brent Ridge and Josh Kilmer-Purcell

Customer Since 2010

 

Luxury Home Magazine®

San Antonio - TX

Tomas and Christina Martinez

Customer Since 2013

Visit Our TWCBC Twitter Page

We're constantly inspired by our small business customers and their aspirations.

More Customer Stories

Products and Specials