How do I cancel or change my service?


The following information will help you make changes to your Spectrum Business account, including transferring, moving or upgrading your service. If you need to cancel service, please contact us at 1-866-772-4948.

Moving Your Service

If you're planning to move, confirm your new address is located in an area where we provide service. To transfer your Spectrum Business TV, Internet and Voice services to your new address, please contact us at 1-866-772-4948.

If you want to receive your bill at a different location, simply update your company profile in your Spectrum Business account. Learn more

Transferring Account and Name Change

You can transfer your Spectrum Business account to another responsible party and/or change the name of your business.

Learn how

Adding Service

To add Spectrum Business TV, Voice or Internet to your current service, please contact us at 1-866-772-4948.

Learn more about Spectrum Business Packages.

Removing Services

To remove or change a service, please contact us at 1-866-772-4948.

Have questions about your bill? Video On Demand and Pay-Per-View purchases, as well as long-distance calls made without a Spectrum Business Voice International Calling Plan, can change your amount due each month.

Learn more about your Spectrum Business bill.

Troubleshooting

If you're having trouble with your Spectrum Business service, we're here to help. Contact us at 1-866-772-4948 or visit support for further assistance.

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