What type of Billing issues can I submit on the Billing tab in My Account?
- Bill Disputes: Submit disputes online for Monthly Contracted Rates; Installation Fees or request adjustment (e.g. outage)
- Billing Questions: Submit issues online regarding First Billing Statement; One Time Charges, Prorated Charges, Pay Per View Charges, Explanation of Voice Feature & Usage Charges.
- Payments & Taxes: Report misapplied payments and request a tax exemption by submitting proper documentation.