What is Dedicated Internet Access?

Dedicated Internet Access provides high-bandwidth, full-time dedicated connectivity to support critical communications for medium and enterprise businesses.

Dedicated Internet Access (DIA) provides symmetrical connectivity for businesses that need high-bandwidth upload and download capability.

DIA service runs on Time Warner Cable Business Class's fiber-rich network.


  • Flexible & scalable symmetrical bandwidth options ranging from 5 Mbps up to 10 Gbps

  • Ability to easily upgrade service to a higher bandwidth

  • Enterprise class Service Level Agreements (SLAs) for Service Availability, Mean Time to Restore (MTTR), Jitter, Latency and Packet Loss

  • Provided over Time Warner Cable Business Class's fiber-rich network

  • Provisioned on dedicated fiber-optic facilities from your premises to the Time Warner Cable hub site

  • Architected to have multiple routing paths over multiple redundant network elements in the core network

  • The fiber access circuit is not susceptible to Electromagnetic Interference and is a highly reliable infrastructure

  • Proactively monitored 24/7 to verify uptime and availability

  • TWCBC's DIA bandwidth is dedicated, not shared

  • TWCBC provides dedicated customer service with specialists available 24/7/365
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