Important Note: The instructions listed below are intended for TWC Business Class customers who were issued Residential '.rr.com' Road Runner domain e-mail accounts only. For all other TWC Business Class email customers, please refer to the E-mail & DNS Administrative User Guide for steps on how to use the DNS and E-mail Administrative Interface tool.
The Username Retrieval Tool enables you to retrieve your master account username via a web interface.
Note: The Username Retrieval Tool will launch in a pop-up window. If you have a pop-up blocker turned on, you may need to adjust your browser settings to allow pop-ups.
To retrieve your master account username:
Note: Be sure to use the same Upper/Lower case characters you used when setting the security question. An exact match is required.