How do I reboot my cable set-top box?


There are two ways to reboot a cable set-top box. The most preferred way is option 1.

        I. You can reboot a cable set-top box by disconnecting and reconnecting the power to                   the cable set-top box.

                 I. Turn off your cable set-top box (using either the remote or the button on the front of the                       box).

                II. Carefully unplug the power cord from either the wall or the back of the cable set-top box.                     If it is plugged into a power strip, turn off the power strip at the switch on the top of the                     strip. Wait 30 seconds.

               III. Restore the power. Either plug your cable set-top box back in or turn the power strip                     back on, but do not turn your cable set-top box back on.

               IV. Wait 2 to 4 minutes until the green LED digital clock reappears on the front of the cable                     set-top box with the correct time.

                 V. Once the correct time has appeared, press and release the power button on the                                  converter or by using the remote to turn it back on.

        II. You can reboot a cable setup box from the front panel of the cable set-top box.

                 I. To Reset box manually via the cable box press and hold the Vol+, Vol-, and Info buttons                     on the front of the converter. This will automatically reboot the box.

                 II. Once the correct time has appeared, press and release the power button on the                                  converter or by using the remote to turn it back on.

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