What types of Call Forwarding are available?


  • Call Forward Unconditional allows all calls to be forwarded to a specific phone number. It does not matter whether the line is busy or unanswered; when Call Forward Unconditional is set, all calls will be forwarded.


  • Call Forward Busy allows user to forward incoming calls to another number when the line is busy. There is no reminder ring for this feature. If you are subscribed to voicemail, the feature will be on at set up and will be pointed to the voicemail access number. If this is modified, voicemail will not receive calls.


  • Call Forward No Answer allows you to forward incoming calls that are not answered within a specified number of rings to another number. This allows the user to answer the phone when he/she is available. If subscribed to voicemail, the target number for CFNA is set at install to the voicemail system access number. If this is changed by the user, voicemail will not receive calls.


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