What information can I access via Call Details?
- View monthly usage statements for the last four months
- View total usage or view by phone number or call type (local, long distance, international, directory assistance, operator services)
- View calls by Account Code (if applicable)
- View usage plans
- Run customized reports by account, number and metrics such as call duration and cost (PRI/ SIP Trunk customers will also be able to run reports for Trunk Overflow and Alternate Routing, if provisioned on the account)
- Download reports
- Access Frequently Asked Questions, and Customer Support information
When you log in, you will see a summary of all service categories for which call detail can be viewed. Clicking on a service type will display more detailed information for that service.