Spectrum Business Storm Center Outage Info

The following information will help minimize the inconvenience and danger of severe weather and provide updated information regarding service restoration in the event of severe weather or other emergency situation. You can also visit the National Weather Service and FEMA for additional storm updates in your area.

 


 

 


 

Outages

Service Outages

To find out if there is a known service disruption in your area, contact us.

Power Outages

If your power is out, first call your power company or visit their website. Even if you have power at your business, these outages affect our network and delay restoration of Spectrum services. If you’ve determined that there are no Spectrum or power outages in your area, you can troubleshoot your Spectrum services.

Troubleshooting

If you’ve determined that there are no Spectrum or power outages in your area, you can troubleshoot your Spectrum services.

 


 

General Information

Restoration Efforts

Please be aware as a result of hurricanes or other severe weather events, there may be significant commercial power outages in your area which impact your Spectrum Video, Internet and Phone services. Even if you have power at your business, these outages may be affecting our network and delaying restoration of services.

At Spectrum, employee safety is our top priority. As the storm clears and it is deemed safe for our technicians to return to normal operations, damage will be assessed and repairs will be made as quickly as possible.

Spectrum Business Voice

Your Spectrum Business Voice modem must be plugged into an electrical wall outlet to operate. Your Voice service (including access to 911 services) will be unavailable during a power outage if you don't have a battery backup, and may also be unavailable in the event of a network outage. Learn more about Battery Backups.

Storm FAQs

 


 

Storm Safety